Customer Support Specialist

Customer Support Specialist

Location: Cape Town

Sector: Customer Service

Level: Entry-Level

Job Description:

Provide support to customers via phone, email, and chat.

Resolve customer issues and complaints in a timely manner.

Document customer interactions and feedback.

Assist with product inquiries and provide information about services.

Requirements:

Excellent communication and problem-solving skills.

Ability to handle customer complaints and provide effective solutions.

Basic computer skills and familiarity with support tools.

Previous experience in a customer support role is a plus.

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